Terms and Conditions


We recommend you book your treatments in advance in order to receive your preferred date and time.


We ask that all clients should arrive 10 minutes prior to your appointment New clients are required to complete a salon Consultation Form.


Please be advised that late arrivals will result in a reduction of treatment time. We regret that it may be necessary to treat appointments as cancelled if clients arrive more than 15 minutes late.


We operate a 24hr cancellation policy and respectfully request that any/all changes to appointment be made within this time frame. We will charge a 100% no-show fee to any appointments that are missed.

Mobile Phones

In order that you benefit fully from your time with us, as a courtesy to other clients, we ask that mobile phones be put on silent mode. All calls should be taken outside the salon.


We are delighted to offer treatments for children under 16, however they must be accompanied by an adult for the whole duration.

We understand at times it is necessary to bring your children to the salon, however, we kindly ask parents to be mindful of other treatments going on and the importance of keeping the noise down.


All treatments can be bought as a course ( buy 5 get one free) Please note all course items are non- transferable or refundable.


Please buy your beauty products from a reputable seller and make sure it is a legitimate brand name, not a counterfeit, as you could expose yourself to health risks.


TC Medispa accepts no responsibility for loss of valuables and jewellery at any time on the salon premises.

For advice and to book an appointment

01372 462290