Terms and Conditions

 

Bookings

We recommend you book your treatments in advance in order to receive your preferred date and time.

Arrival

We ask that all clients should arrive 10 minutes prior to your appointment New clients are required to complete a salon Consultation Form.

Lateness

Please be advised that late arrivals will result in a reduction of treatment time. We regret that it may be necessary to treat appointments as cancelled if clients arrive more than 15 minutes late.

Cancellation

We operate a 24hr cancellation policy and respectfully request that any/all changes to appointment be made within this time frame. We will charge a 100% no-show fee to any appointments that are missed.

Mobile Phones

In order that you benefit fully from your time with us, as a courtesy to other clients, we ask that mobile phones be put on silent mode. All calls should be taken outside the salon.

Children

We are delighted to offer treatments for children under 16, however they must be accompanied by an adult for the whole duration.

We understand at times it is necessary to bring your children to the salon, however, we kindly ask parents to be mindful of other treatments going on and the importance of keeping the noise down.

Valuables

TC Medispa accepts no responsibility for loss of valuables and jewellery at any time on the salon premises.

For advice and to book an appointment

01372 462290