Terms and Conditions


Personal Data and GDPR

TC Medispa is compliant with The General Data Protection Regulation ( GDPR ) and the Information Commissioner’s Office guidelines. We only collect personal data that we need for our specified purposes that are related to our treatments in a safe manner.  We use the data to send automated reminder texts to clients 24 hrs before the appointments, occasional marketing emails advising on new treatments, promotions or change of our treatment procedures or our opening times. We periodically review the data we hold and delete anything we don’t need. Personal data of inactive clients more than 4 years old will be automatically removed from our database .We can guarantee that we will never pass on your personal data to a third party or sell your personal information.

Should you feel that you no longer want TC Medispa to store your personal data, please get in touch and we will delete any /all your data from our system within 48 hrs.




We recommend you book your treatments in advance in order to receive your preferred date and time.




We ask that all clients should arrive 10 minutes prior to your appointment . New clients are required to complete a salon Consultation Form.




Please be advised that late arrivals will result in a reduction of treatment time. We regret that it may be necessary to treat appointments as cancelled if clients arrive more than 15 minutes late.




We operate a 24hr cancellation policy and respectfully request that any/all changes to appointment be made within this time frame. We will charge a 100% no-show fee to any appointments that are missed.



Mobile Phones

In order that you benefit fully from your time with us, as a courtesy to other clients, we ask that mobile phones be put on silent mode. All calls should be taken outside the salon.




We are delighted to offer treatments for children under 16, however they must be accompanied by an adult for the whole duration.

We understand at times it is necessary to bring your children to the salon, however, we kindly ask parents to be mindful of other treatments going on and the importance of keeping the noise down.




Most treatments can be bought as a course ( buy 5 get 1 free ) unless otherwise specified on the treatment web page . Please note all course items are non- transferable or refundable.


Gift Vouchers and e-Vouchers
All vouchers are valid for 12 months from the date of purchase . The date of expiration cannot be extended and if the voucher is lost or stolen cannot be replaced. Please note  Gift Vouchers and e-Vouchers are non- transferable or refundable.



Please buy your beauty products from a reputable seller and make sure it is a legitimate brand name, not a counterfeit, as you could expose yourself to health risks.




TC Medispa accepts no responsibility for loss of valuables and jewellery at any time on the salon premises.




For advice and to book an appointment

01372 462290